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Refunds

What are my refund options?

You can receive a refund to Store Credit (never expires!) or to your original payment method, minus return shipping costs as per our Return Policy.

When will I receive my refund?

For store credit and gift card refunds, we’ll credit your account within 1 business day once we’ve received notification that you have returned your item(s).

For credit card refunds, we’ll begin issuing your refund once we’ve received notification that you have returned your item(s). Most banks will process the refund within 3-5 business days.

For all other refund methods, please allow up to 2 weeks for us to fully process your return and issue your refund.

To check the status of your refund, please visit the My Orders page.

Can I change my refund method?

You can change your refund method via the “Change My Refund Method” tool on the My Orders page only before you have returned the item(s).

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